Frequently Asked Questions
Got questions? We’ve got answers. If you don’t find what you’re looking for here, our team is always happy to help.
How long does shipping take?
Most orders are processed within 4-5 business days and delivered within 10-15 business days. We ship from a warehouse facility close to you if we can, so you won’t be waiting weeks for your order to arrive.
Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, we’ll do our best to make changes. Reach out to us as quickly as possible through the contact page and we’ll sort it out.
Do the lamps come with bulbs included?
Some lamps include bulbs and some don’t — this is clearly noted on each individual product page. We always recommend checking before purchasing.
Are the lamps compatible with smart bulbs?
Many of our lamps work perfectly with standard smart bulbs. Check the product specifications on the listing for bulb type and socket compatibility.
Are the lamps easy to assemble?
Yes — most lamps in our collection require minimal assembly and come with all hardware and instructions included. No special tools needed.
Returns & Warranty
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition and packaging. Visit our Returns page for the full step-by-step process.
What if my lamp arrives damaged?
We’re sorry if that happens — it’s not the experience we want for you. Simply contact us with a photo of the damage and we’ll make it right, fast.
